Shipping Charges

from

Pure Water Products, LLC

Box 2783, Denton, TX 76202 | (940) 382–3814 | pwp@pwgazette.com

We sell a wide range of products, some custom built, which range in size from tiny to gigantic. Therefore, it's hard to state a uniform policy that applies to every product and every location. In general, the chart below will take care of most situations. When in doubt, please call or email.

Location Shipping Method Charge to Customer
Continental U.S.
(UPS approved shipping addresses only)		 UPS Ground — This is our standard shipping method. This is how we ship if you don't request an alternative. Free
Continental U.S. U.S. Priority Mail — This option is available only on reasonably sized items. Obviously, we can't mail a water softener. Be advised that in most cases you’ll get delivery as fast or almost as fast, with tracking, and at no cost by using using the free UPS option. $10
Continental U.S. UPS Enhanced. 2nd day air, overnight, 3-day select, etc. Actual cost to us for the upgrade from Ground.
HI, AK, and U.S. Territories (Guam, Virgin Islands, Puerto Rico, etc.) U.S. Priority Mail — This option is available only on reasonably sized items. Actual Shipping Charge. See below.
HI, AK, and U.S. Territories (Guam, Virgin Islands, Puerto Rico, etc.) UPS (any standard UPS service). For reasonably sized items, Priority Mail is faster and less expensive than UPS Ground. Actual UPS Charge.
Canada U.S. Global Express Mail — Described Below. At present, we do not ship items too large for Air Mail shipment to Canada. Actual Shipping Charge. Explained below.
The Rest of the World We Usually Don’t Ship Abroad, but sometimes you can talk us into it. — See explanation below. Explanation below.

Shipping Outside the US

We’ve had mixed experience with shipping products outside the United States. Because of bad transactions with less expensive, non-track-able shipping methods, we now ship only US Postal Service “Global Express” rate to Canada. This is a reliable and reasonably fast system that gets the product to youquickly and spares us the grief of lengthy searches for lost products. Delivery is usually within 3 to 5 days.

For non-U.S. orders, as well as shipments to Canada, HI, AK, and US Territories, we charge your credit card twice: once before shipment for the product, and then, after the shipment is made, for the exact cost of the shipping. We do not charge extra for the additional paper work for customs or for walking thepackage through the Post Office.

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Please write or call for additional information.

We do not calculate shipping charges in advance, although we’ll be glad to give you an approximate weight of the product or even work out an estimate for you if you’ll give us time. You can estimate the charge by going to U.S. Postal Service website at www.usps.com/ or the UPS online calculator at wwwapps.ups.com/servlet/QCCServlet. We are not obligated, however, by the price estimate obtained from the website. Sometimes factors such as package size will alter the rate stated on the website. Our charge to you will be exactly what the Post Office charges us for the shipment.

Please do not ask us to under-state product prices on customs forms. We put the exact price that you pay for the merchandise on the form. However unjust the tax laws may be, we did not write them and it is not our place to correct injustices by stating incorrect prices on tax forms.

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